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POLITIQUE D'EXPÉDITION
Return Window
30-Day Returns: Customers can return or exchange items within 30 days of
purchase.
Return Conditions
Product State: Items must be unused and in their original packaging.
Proof of Purchase: An order confirmation is required.
Exchanges
Online: Initiate an exchange through our online portal; we'll ship the new item upon receiving the original.
Refunds
Processing Time: Refunds are processed within 7-14 business days after receiving the returned item.
Method: Refunds are issued to the original payment method.
Exceptions
Defective Items: If a product is defective, contact us within 30 days for a full refund or replacement.
Warranty Claims: For issues beyond 30 days, refer to our warranty policy.
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