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  • Do you ship to Canada?
    Yes, we ship to Canada via UPS International or LTL Freight. Email with your address and the products you plan to purchase for a freight quote.
  • What are the shipment options? And how many rolls can fit on 1 pallet?
    USPS, UPS GROUND, UPS FREIGHT. For 1 pallet, we can fit about 16 rolls.
  • How long does it take to arrive after I place an order?
    It is usually shipped out within 3 business days using UPS Ground. For the lower 48 states, it will take 1-5 days.
  • Do you have any sample that you can send us?
    Yes, you can order at $1/piece plus free shipping
  • I would like to purchase some rolls or precut mats. How to proceed?
    Check our online store to see whether you can find what you need. If you still have a question, email for recommendations.
  • Do you take purchase orders?
    Yes, we can set up PO customers in our system and take orders.
  • Do you provide customized size?
    Yes, we just started to offer precut size in 2'x4', 2'x6', 2'x8', 2'x10' and 2'x20'. If you need other sizes, please email We can offer irregular shapes too; but you will have to meet the mininum order quantity, which is 10pcs. You can email us the design in 2D or .step file format.
  • What payment methods do you accept?
    We accept all credit card and Paypal payments.
  • What's your policy on returning items?
    We have a 7 day money-back-guarantee. If you're not completely satisfied with your mat, you can send it back to us for a full refund, except for the shipping and handling costs.
  • Can I cut the mat myself for projects?
    Yes! It is so easy to cut. What you need is just a pair of scissors!
  • Will the mat be UV resistant?
    YES all our mats are UV resistant. A friendly reminder for outdoor usage, buy light color mat if you are going to walk on it barefoot on hot days.
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